DOMESTIC RECEIVABLES

We handle our domestic accounts quite differently than the rest of the industry:

Audit Approach -- This is when you have a good client who has gotten a bit behind and is probably a little embarrassed. We simply audit your books and inform them that we have to clear up the discrepancy. This gives the debtor the opportunity to inform us if there was a problem with the product. However, in most cases the debtor pays the debt and is once again a buying client. The advantage here is that in most cases we have found the debtor does not even realize a collection has occurred.

Detective Agency Program -- Unlike most agencies our first contact to the debtor is not by letter. We have found this to be time consuming and inadequate. We have a nationally licensed and bonded detective who makes the first telephone contact to the CFO or President of the debtor company. He informs them he has been retained to conduct a liability search to find out if it is a viable ongoing company. We have found 85% of the time within five minutes of that first phone call we receive a phone call here at Hatmaker & Associates from the CFO or President of the debtor company. This program has brought our litigation rate down to under 1%.

These are just a few examples of how we handle our domestic receivables. In reality, we take each action on a case by case basis and customize them to fit your specific need.